QUALIFIED CONSULTANTS
CUSTOMER WITH RESULTS ORIENTED CAPACITY BUILDING & CONSALTANCY SERVICES
since 2008 .
Crystal Academy of Management (CAM) is a training and development capacity building organisation specialising in communication, customer care and reputation management. CAM is a member of the International Public Relations Association, it is Botswana Qualification Authority (BQA) Accredited and proudly received a prestigious International Business Stevie Award which was received in Istanbul – Turkey.
Our core business is Customer Service, Communication and Public Relations: Our previous provision of capacity building training and consultancy services clientele include amongst many; Debswana Pension Fund, Statistics Botswana, Gabz FM, Botswana National Sports Association, National Development Bank, Botswana Post, Institute of Health Science, The Land Tribunal, Tati Land Board, Rolong Land Board, Ministry of Health, Ministry of Education and Skills Development and various public service departments
We have experts with rich experience to conduct research and surveys in customer satisfaction, develop communication strategies, service charters and standards and conduct impact as well as perception assessments. We have also provided some reputable organisations with editing and mystery shopping services.
TEL/FAX: +267 393 1722
MOBILE: +267 7175 0179
E-MAIL: crystalacademy@rocketmail.com WEBSITE: www.crystalacademymgt.co.bw
We are dedicated to providing customers with results oriented capacity building & consultancy services
we commit ourselves towards ensuring that clients get great customer service of high reputaional rewards